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The answer is probably “yes.”  The search marketing business is already incredibly large and growing fast, and because of how lucrative it is, it’s attracting all types of “snake oil” salespeople.  According to a Forrester Research study done in July 2009, the search marketing industry is expected to grow to a $31 billion dollar industry by 2014, with 21% of that total on advertisement spending like Google AdWords.  This most certainly is related to the fact that over 85% of all products purchased started with an online search.

It’s also amazing how such a large industry is still very much in its infancy.  Google launched their first version of a search engine in 1998, so the industry is really only 12 years old; yet what’s fascinating is that what you knew back then almost certainly doesn’t apply now.  For instance, in the early days you used to have to “submit” your site to Google in order to let them know you existed.  Today all of that is done automatically through “crawling.”

The other fascinating thing, at least in the SEO world, is how disparate the expert opinions can get.  One says keyword density is a myth, the other says it’s important.  One says the h1 tag matter the most, the other one says it’s the title tag.  It’s enough to make a skeptic out of anyone.  Who should you believe?  And why do they charge so vastly different for their services?  One SEO consultant will charge $400 per month, and another one won’t take you unless you spend $5,000 per month.  How are you supposed to evaluate the differences between costs and expertise to make sure you get a “bang for your buck?”

Let’s look at a few basics that you should understand from your SEO:

1.  Does the SEO himself rank in the search engines?

You’ll have to take this one with a grain of salt since you might not readily know what terms the SEO is actually trying to rank for.  They should at least rank for their own name and some moderately competitive terms related to their field.  You can ask them what terms or phrases they are trying to rank for.  Maybe you got to them via a Google search anyway, but you’d be surprised.  I remember responding to an RFP where one of the other respondents was not even following their own advice on their website.

2.  Does the SEO tend to talk about or use old practices?

When evaluating the SEO, ask he or she what kinds of techniques they will use to help rank your website higher.  Beware of words or phrases that involve “keyword density”, “buying links” “one-way reciprocal links” or similar.  Developing inbound links is probably the most daunting task in any SEO workplan, yet can be the most rewarding.  Links are meant to look and feel “natural”, not purchased or manufactured.  Google is smart enough these days to pick up on footprints from link farms and other tricks.  It simply does not work anymore.  We once saw an SEO who built web pages for a client by creating them over 3000 pixels wide so that you had to scroll all the way to the right to see hidden content.  Folks, there are better ways to do this now.

3.  What was the last search marketing event the SEO has attended?

With an industry that can literally change overnight, it is important that the SEO keep abreast of the changes within the industry.  Ask them questions about how Google Caffeine will affect search, or semantically related words.  Or how is real-time search going to affect SEO?  If they don’t have explanations for these kinds of issues, then it’s likely that they don’t get out much or read some of the top search marketing blogs.  Beware of this person.  A good SEO will invest in the time and expense to travel to big cities, which is where all of these events are.

4.  Does the SEO speak at events?

For an SEO to speak at events, particularly search marketing events, it’s likely that this SEO is regarded as a highly knowledgeable and trusted colleague in their field.  They will probably have to present new technology or techniques that are new the field, which means they are more than up-to-speed with what’s going on.

5.  Does the SEO tend to talk over your head showing off their technical prowess?

Beware of these people.  Yes, technical prowess is good, but for most of your audience, they won’t be web developers or IT experts.  A good SEO is able to water down the explanation of what they are doing and why into “Fisher-Price” language so that you can understand it.  If the SEO is talking over your head, it could mean they are trying to over-impress you, and if they know that no one in the room can challenge them, they are probably embellishing most of what they are saying.  An SEO who openly admits for not knowing something is probably worth more and speaks volumes to their character.

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5 Responses

  1. Matthew Egan
    January 27th, 2010 at 2:33 pm

    Great entry Ryan. I think this is a fantastic list. I don’t know many SEO’s local to our area of Texas, but I do know that as I develop my skills, I am asked to speak and train and I see myself going from that introductory professional, to this level I hope to achieve. I really appreciate a list like this as it really details what it is all contractors in our field should be striving towards. Are you an example of quality and class, or are you one of those snake oil salesman who give the rest of us a bad name?

    As for Real Time Search. Totally relevant to huge companies, but everyone is getting all worked up about Real Time Search and at the end of the day it’s the big guy who benefits and the businesses on main street who will be mostly unaffected. To create the volume of content to trigger real time search requires a budget far beyond your average small business owner, and I think even a lot of SEO blogs are doing a diservice by making Real Time Search out to be some holy grail for all involved. Stories about Tiger Woods the iPad and whatever craziness Lindsay Lohan has gotten herself into, these are stories real time search will trend enough to track, if you sell windows in Phoenix, AZ you’re just never going to have the content required to be “real time’.

    I could be wrong, but that is how it is shaping up in my eyes. The sky is not falling. Caffeine on the other hand…

  2. Online E learning Softwares
    January 28th, 2010 at 4:48 am

    HI Ryan,
    Fantastic post.nice resourceful information. really encouraging and helpful for me in my learning experience.
    Thanks for sharing this
    looking for more from you.
    Good Luck
    keep doing the great work

  3. Wheat
    January 28th, 2010 at 4:52 am

    Hello,

    Thanks, For this nice post. It is very good information.

  4. E
    February 10th, 2010 at 12:26 pm

    > Does the SEO himself rank in the search engines?<
    This reminds me of the web designers that don't have websites themselves!
    They used to exist…..

    3) is an interesting point.

  5. Mandy
    March 3rd, 2010 at 11:46 pm

    I imagine it is. Very good stuff, glad I found this.

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